With our track & trace number you can track & trace your package on the LBC Express website.

Click on the link and type your tracking number in the top of the screen (track an LBC Padala) your tracking number looks like this 0916905001 (example!)

You will now see the entire status of your package.

If this fails please contact us.

Your boxes will be picked up during the collection weekends. You can find an overview of the collection weekends here. One or two days before the collection, you will receive a notification about the time and day when your boxes will be picked up.

To pack and close the box, fold the short flaps first. Then fold the long flaps and make sure the flaps all close well. Afterwards, use tape over the entire box to close and protect the box entirely. It is preferred that you use transparent tape. If you do not have transparent tape, please use brown tape. Do not use gray duct tape, it will let loose because of the warmth in the Philippines.

If you’re unexpectedly not present at home when we pick up your box(es), there is always a solution. Try asking a friend or family member to hand over the box(es). You can also let the box be picked up at a different address. In case of such problems, please always contact us so that we can come to a suitable solution on time.