Are your boxes upstairs or in the attic? We ask our clients to have the boxes ready on the ground floor. If this is a problem for you, we would appreciate it if you notify us about this in advance. We advise to pack the boxes on the ground floor to prevent damage to the content of the box and possibly damage to walls in stairwells. Phil. 4 You is not responsible for any damage caused because of bringing boxes down from another floor.← The boxes are in the attic, is this a problem?